Contact Us

We're happy to answer questions or help you with an order. 

To help ensure that we can address your concerns as quickly as possible, check out our FREQUENTLY ASKED QUESTIONS and tips below before reaching out to us.  

Order Issues

  • If your order arrived damaged, please include the order number, the name of the damaged products, the number of damaged items, and a few photos of the damaged items with your message. Doing so will help expedite the replacement process.

 

  • If you believe that a shipment from your order is missing or lost in transit, please send us a message that includes your order number along with a note detailing if you have received any other parts of your order.

 

  • When reaching out about an order or account issue, please include the order number or email address associated with the account. 

Please e-mail all inquiries to: sales@oliveanddewdrop.com and we will respond as soon as possible.